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Why wasn’t the client pulling down the “delta” files?We started looking at the address book share and here’s what we saw. As you can see the Lync was doing it’s job and was creating full address book files.Here are the steps: Figure 5: add Address Book command into QAT Go back to Word and Power Point 2010/2013/2016 window, you will see the Address Book button has been added into the Quick Access Toolbar at the top of window.Please note that Power Point 2007 does not support Address Book feature.In Outlook 2007's classic view, you can get Address Book in Insert Menu, which is same as the methods provided by Classic Menu.Click the Address Book button, and you will get the same dialog box we showed you in figure 2.Once we set that and ran a update-csaddressbook the delta files were created.

Just download Classic Menu for Office 2007 or Classic Menu for Office Kutools for Excel: 120 Powerful New Features for Excel.The answer is the Lync client is hard coded to pull down C-*.lsabs files after it’s pulled down a full file.So, why wasn’t there any C-*.lsabs files in our file share?What we found was even though our Client Policy is web and download, Lync clients would ONLY download the full Address Book the first time (i.e.new SIP profile on a computer) and never get updated after. Well it means that whenever my client first downloaded the GAL, that was the ONLY time it was given information about users in my Lync environment.

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